Office hours are by appointment only. If you are a new client and would like to schedule your first appointment, please send us an email or fill out our Contact form. We may coordinate a time for a brief phone consultation to make sure we’re a good fit prior to scheduling your initial appointment.
If you’re a current client of Progressing Minds, you can use our Secure Online Portal below to schedule, change, or cancel your appointments at any time. Please be advised: 24 hours notice is required to cancel therapy appointments, and 48 hours notice is required for assessment appointments to avoid our no-show or late cancellation fee.
Consent Forms: All new clients must complete their new client paperwork through the Secure Online Portal at least 48 business hours prior to their scheduled appointment. A link to complete your consent forms will be emailed to you upon scheduling your initial appointment. Your appointment may be cancelled if these forms are not completed in a timely manner.
Fees: Our office is self-pay only, as the psychologists at Progressing Minds are not in-network with any medical insurance plans. For information on self-pay rates, please visit our Fees page.
Our Main Office: We are located on the first floor of the Crystal Building in Suite 103. The Crystal Building is behind Birdy Properties and to the right of the Children’s Center of Stone Oak.
Telehealth Appointments: Telehealth (online) sessions are available for all residents of Texas and PSYPACT states.
Office Hours: 9:00am-3:00pm (Tuesday through Friday)
Contacting Us: We are typically unavailable for calls when we are in session. We routinely check our messages and will try to respond within one to two business days. Messages left on weekends, holidays, or after 3:00pm on weekdays will not be returned until the next business day.
Emergencies: If you are experiencing a medical or psychiatric emergency and need an immediate response, do not use this service. Instead, please proceed to your nearest hospital emergency room or call 911. Please note, Progressing Minds does not offer emergency services or after hours on-call coverage. We do not see walk-ins either, as services are by appointment only. Please visit our Self-Help Resources page for a list of local and national crisis resources.
